This Zero Trace authored eBook is an all-in-one resource with everything you need to know about refunding purchases and social engineering. Being completely inclusive, this book outlines all the ways bad actors social engineer customer service reps in order to get free products. We outline the exact methods social engineers utilize to get their items refunded (photos & diagrams included). We believe that by opening our reader’s eyes to the ways these social engineering tactics are executed, we can equip them with the proper tools to avoid falling victim to these prolific scams.
Internet freedom is one of our core values. So we decided to put our money where our mouth is and got working on numerous digital rights projects. We help people fight surveillance and censorship, giving emergency privacy access to freedom fighters and journalists who work in dangerous conditions. We support other non-profit organizations and conferences focused on human and digital rights. And we work hard to educate the public about the importance of cybersecurity every single day.